Frequently Asked Questions
Payment & Ordering Process
To avoid store closure we handle payments off-site, as the official crowd aren’t fans of replicas.
Here’s how it works:
Place your order on our website as normal
On the Thank You page, you’ll see payment instructions
Screenshot your order confirmation with your order number clearly visible
DM us on Instagram (@whataboutitkits) with your screenshot
We’ll reply with your secure payment link (PayPal or Revolut)
Once payment is complete, your order is confirmed and processing begins
Any questions, just DM us.
Delivery & Shipping Times
All orders are processed within 1–3 days.
Shipping takes 14–28 days worldwide.
You’ll receive a tracking number as soon as your kit ships.
Please be patient – we play a slow build up game around here.
Sizing
If you prefer a snug, modern fit, stay true to size.
If you prefer a looser, retro fit, size up.
Custom Names & Numbers
Want your own name or a legend’s number on the back? Select the custom option when ordering and add your details in the order notes.
All Names & Numbers are free of charge.
We’ll handle the rest. Your kit, your rules.
Washing & Care
Wash your jersey inside out on a cool 30°C wash.
Do not tumble dry – hang dry only.
Avoid ironing directly on prints or badges.
Returns & Refunds
We offer two options if you’re not satisfied with your order:
Option A: Replacement
If your jersey arrives with a manufacturing fault or defect, email us at info@whataboutitkits.com within 14 days of delivery with clear photos and your order number. Once verified, we’ll send out a new jersey free of charge.
Option B: Refund
If you prefer a refund, email us at info@whataboutitkits.com within 14 days of delivery with your order number and clear photos showing the issue. You will need to return the jersey to us in its original condition. Once received and inspected, we’ll issue a full refund to your original payment method.
Authenticity & Quality
All our jerseys are top-quality replicas sourced from trusted suppliers. They are not official licensed products, but they’re made with excellent materials and attention to detail to match the look and feel of the originals as closely as possible.
Every jersey is thoroughly checked before shipping to ensure it meets our quality standards. We wear them ourselves and stand by their comfort & durability.
Requesting Specific Jerseys
Looking for a specific kit that’s not on our site?
Here’s what to do:
DM us on Instagram (@whataboutitkits) or
Email us (info@whataboutitkits.com)
Include the team, season, and any player/customisation you want. We’ll check with our suppliers and get back to you with availability and pricing within 24 hours.
Mystery Kit
Feeling brave? Order a Mystery Kit and get a completely random jersey delivered straight to your door.
Got preferences? Leave an order note at checkout if:
You want only national teams
You want only club teams
You want from a specific league
You want to avoid certain clubs
We’ll do our best to match your vibe. It’s a mystery… but what about it?